Contact

FAQ

What is your processing and shipping time?

We typically process orders within [X–Y business days] before shipping.

Once shipped, delivery usually takes [X–Y business days depending on location].

You’ll receive a tracking number as soon as your order is on its way.

Do you accept returns or exchanges?

Yes — we want you to love your jewelry!

If you’re not completely happy with your purchase, please contact us within [X days] of delivery for a return or exchange.

Custom-made or personalized pieces may not be eligible for return.

How can I find my ring size or bracelet fit?

We offer a Ring Size Guide and Bracelet Fit Chart [link if available].

If you’re unsure, contact us — we’ll be happy to help you find the perfect fit before you order.

Can I order a custom or personalized piece?

Absolutely!

Many of our designs can be personalized or created in different metals, stones, or sizes.

Send us a message with your ideas — we love bringing unique visions to life.